These Terms of Service apply to your use of samivacationstays.com and any services provided or arranged by Sami Vacation Stays.
By using this website, submitting an inquiry, requesting a reservation, accessing a guest account, receiving an invoice, making a payment, or using our services, you agree to these Terms.
1. About Our Services
Sami Vacation Stays provides Panama stay assistance, selected accommodation options, reservation support, guest communication, invoices, travel information, gift vouchers, and related visitor services.
Depending on the booking, Sami Vacation Stays may act as a service provider, booking coordinator, guest support contact, or intermediary between guests and property owners, hosts, transportation providers, tour providers, or other third-party providers.
2. Website Use
You agree to use this website only for lawful purposes.
You may not misuse the website, submit false information, attempt to access another guest’s account, interfere with website security, copy our content without permission, or use our website or services for fraud, spam, or illegal activity.
3. Reservations, Invoices, and Payments
Submitting a reservation request does not guarantee availability.
A reservation is confirmed only when Sami Vacation Stays confirms it in writing and any required deposit or payment has been received.
Guests are responsible for reviewing reservation details, invoices, dates, prices, guest count, payment deadlines, cancellation terms, and property rules before making payment.
If a payment is declined, incomplete, late, reversed, disputed, charged back, or flagged as suspicious, Sami Vacation Stays may cancel, suspend, or refuse the reservation, invoice, voucher, guest account, or related service.
4. Cancellations and Refunds
Cancellation terms may vary depending on the property, host, season, length of stay, promotion, or third-party service.
The cancellation policy shown in your reservation confirmation, invoice, payment page, or written communication from Sami Vacation Stays applies to your specific booking.
Unless stated otherwise in writing, cancellations made close to check-in, no-shows, early departures, gift vouchers, payment processing fees, bank fees, service fees, and costs already paid or committed to third-party providers may be non-refundable.
5. Guest Responsibilities
Guests are responsible for providing accurate information, respecting property rules, following Panama laws, checking travel documents and entry requirements, supervising children and vulnerable guests, keeping personal belongings secure, and reporting issues during the stay so we have an opportunity to help.
Sami Vacation Stays may provide general travel information, but this is not legal, immigration, medical, customs, tax, or government advice.
6. Third-Party Services
Sami Vacation Stays may recommend or help arrange third-party services such as transportation, tours, activities, guides, restaurants, wellness services, or local experiences.
Third-party providers are independent and may have their own prices, rules, cancellation policies, safety standards, and liability limits.
Sami Vacation Stays is not responsible for the acts, omissions, delays, injuries, losses, cancellations, or service failures of third-party providers, except where required by applicable law.
7. Website Content
We try to keep website information accurate and updated, but we do not guarantee that all descriptions, photos, prices, availability, amenities, travel information, or recommendations are always complete, current, or error-free.
If there is a conflict between website content and your written reservation confirmation, the written reservation confirmation controls.
8. Intellectual Property
All website content, text, images, designs, graphics, logos, guides, and branding belong to Sami Vacation Stays or are used with permission.
You may not copy, reproduce, publish, modify, distribute, or use our materials for commercial purposes without written permission.
9. Disclaimer and Limitation of Liability
The website and its content are provided for general information and service access.
To the maximum extent permitted by law, Sami Vacation Stays is not liable for indirect, incidental, special, emotional, punitive, or consequential damages, including losses caused by travel delays, weather, third-party providers, personal decisions, or events outside our reasonable control.
Our total liability for a confirmed service will not exceed the amount paid to Sami Vacation Stays for that specific service, except where applicable law requires otherwise.
10. Privacy
Use of our website and services is also governed by our Privacy Policy.
By using our website, submitting information, accessing a guest account, receiving an invoice, or making a payment, you agree to our Privacy Policy.
11. Governing Law
These Terms are governed by the laws of the Republic of Panama, unless another mandatory law applies.
Both parties agree to try to resolve any issue in good faith through direct communication before starting a formal dispute.
12. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.
Continued use of our website or services means you accept the updated Terms.
13. Contact Us
For questions about these Terms, reservations, invoices, payments, cancellations, vouchers, or guest accounts, please reach out through our contact form.